They then edited the associated email address with their Windows Account to be their new Outlook address.Īll was still well for them at this time.
At some point in time, they signed up for an Outlook email address. Our client originally had an email address with his ISP that they had used to sign up for a Windows Account.
The device asks you for your BitLocker recovery key which, if you hadn’t written it down, you can find by looking in your Windows Account under the Devices section.īut what do you do if it isn’t there? And how can you be missing a recovery key if it’s safely stored on Microsoft’s servers? What Happened? What happens when you have BitLocker enabled and your Windows installation becomes corrupt, leaving you no longer able to boot into Windows? Normally you would go into Recovery Mode.
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